Valencia Gustin, Helza Nova Lita, Aam Suryamah / JOSR: Journal of Social Research, 1(12),
642-658
Risk of GoTo Company's Big Data Monopoly Reviewed from the Anti-Monopoly Law
653
As an overview, Gojek is currently a company engaged in the on-demand service
sector and financial transactions on a large scale. The number of active users of Gojek is
widespread throughout Southeast Asia and Gojek is present as a leading company in its
sector. Meanwhile, Tokopedia is a company in the marketplace sector, where it does its
business based on the use of technology and digital platforms to carry out buying and
selling transactions and other services, including investment. So from the two business
lines, GoTo can be said to dominate the variety of business sectors ranging from
investment, payment systems, logistics, marketplaces, and other business lines in the digital
market economy ecosystem in Indonesia. As a result, GoTo has a large data mastery of the
various market. This starts from consumer addresses, telephone numbers, tastes, active
hours, daily life, and various other data without limitations. Meanwhile, in their capital,
both Gojek and Tokopedia stood up by getting large capital injections as the basis for
business from foreign investors.
In 2021 GoTo is recorded to have a total of 100 million active users every month.
From this figure, this company targets an increase to reach 140 million active users
(Sukarmi, Tejomurti, & Alam, 2021). When assessed based on iPrice digital analysis in the
second quarter of 2021, visitors from Tokopedia have reached nearly 150 million visitors
per month. This figure is much more than Shopee which only reaches a figure of around
132 million per month. Meanwhile, with the merger of Gojek and Tokopedia, the data sites
of the two companies will then be incorporated and integrated into GoTo. As a result, there
is a potential data monopoly in the company's data warehouse. If left without strict planning
or supervision, it has the potential to have an impact on the development of the company
and marketing in the market sector of digital l Indonesia in the future.
However, in ascertaining whether GoTo's actions are included in monopoly
practices that can cause unfair business competition, this needs to be seen according to the
consideration of Law No. 5/1999 concerning the Prohibition of Monopoly Practices and
Unfair Business Competition. Mastery of data on GoTo is a definite thing and no longer
needs to be questioned. However, is mastery sufficient to be an indicator of monopolistic
practices?
To prove whether an activity falls under prohibited monopolistic practices,
according to the rule of reason approach, proof of the actions of the business actor is needed
if the action violates the provisions of the law. At this time, Law No. 5/1999 still does not
include the Big Data standard as one of the standards in assessing monopoly practices.
However, in the provisions on monopoly practices, Law No. 5/1999 states that a monopoly
practice is considered to occur at the time of fulfillment of the elements of monopoly
practice required in Law No. 5/1999 which includes, among others, the concentration of
economic activities, unfair business competition, losses to other parties, and control over
goods and/or services. (Article 1 paragraph 2 of Law Number 5 of 1999 concerning the
Prohibition of Monopoly Practices and Unfair Business Competition, n.d.) .
Economic centralization is considered to occur if there is real control by one or
more business actors over the market so that then the business actor can determine the price
of goods and/or services (Article 1 Paragraph 3). Until now, namely September 2022, there
is still no indication of GoTo's ability to unilaterally increase prices for its services and it
has not happened. The controversial phenomenon is only limited to the transportation
system, but it is still implemented within reasonable limits. Therefore, it can be concluded
that the concentration of economic power does not arise after the merger.
Unfair business competition is an indicator of monopoly when business
competition is carried out unlawfully, dishonestly, or hinders business competition. In
practical terms, GoTo control GoTo data cannot be said to be unlawful, because at this time
there are no laws and regulations governing the number of data limitations that can be
owned by a company or what data cannot be collected. The new Personal Data Protection
Law passed on September 20, 2022, is only limited to providing an overview of the
guarantee of protection of personal data and the responsibility of the data holder for their