
Mela Devita
1
, Zuhrinal M Nawawi
2
, Nuri Aslami
3
/ JOSR: Journal of Social Research,
1(12), 491-497
E-Commerce Shopee Marketing Strategy In International Business 494
The process of planning, pricing, and advertising a company's goods or
services to customers for a profit is known as international marketing. In
conducting research, forecasting, and designing strategies to sell goods in target
country markets, international marketing plays an important role. International
strategy is a company's international business strategy that implements business
strategies in domestic and foreign markets by analyzing opportunities that local
competitors do not have (Social, 2020).
Shopee uses various international strategies, one of which is public
relations marketing as a business development approach. Public relations
marketing is a technique for disseminating information, providing education,
increasing trust and confidence, and gaining sympathy and support from the
general public (Hermawan, 2012). To achieve the desired goal, three public
relations marketing strategies (Three Ways Strategy) can be used, namely push
strategy, pull strategy, and pass strategy. Combining marketing and public
relations with advertising can help you get more of the results you want, and it's
also great for increasing customer brand awareness and knowledge.
RESEARCH METHODS
This study uses a descriptive approach and uses a qualitative strategy. This
research is based on secondary data collection, with literature study as a data
collection technique. Library research is a data collection technique that involves
collecting data and information from various sources, such as scientific journals,
books, photos, and other electronic media, to support certain claims made in a
study (Pardjono, Sugiyono, & Budiyono, 2015). To show in detail the marketing
strategy or a broad or real picture of the evolution of the marketing strategy
carried out by Shopee E-Commerce, any information obtained will be sorted by
sentence in the analysis of this research.
RESULTS AND DISCUSSION
To grow its business worldwide, Shopee has implemented many strategic
marketing initiatives, including Shopee guarantee, free shipping, lowest price
guarantee, and Big Mobile Shopping Day campaign. Shopee uses various
international strategies, one of which is public relations marketing as a business
development approach. Public relations marketing is a technique for
disseminating information, providing education, increasing trust and confidence,
and gaining sympathy and support from the general public (Hermawan, 2012). To
achieve the desired goal, three public relations marketing strategies (Three Ways
Strategy) can be used, namely push strategy, pull strategy, and pass strategy
(Ruslan, 2010). A push strategy is a marketing approach used to showcase a
brand's product or service in front of people. A pull strategy, on the other hand,
focuses on using consumer advertising to build brand loyalty and keep customers